We are looking for a bright, enthusiastic German speaking customer focused person who is motivated to work in a varied role as part of our fun, hardworking team based in either our UK (Tunbridge Wells) or Denmark (Copenhagen) offices.
Nordic Laboratories are driven by a powerful sense of purpose to help improve the health of individuals across the globe with the power of functional medicine and nutritional health. We supply laboratory test kits, vitamins & supplements to practitioners and patients worldwide.
We are looking for a highly motivated and organised person to work in our customer service team supporting our customers in particular our German speaking customers.
This role requires you to:
- Respond to general email queries from practitioners & patients in both English and German
- Process orders for tests and supplements
- Answer the phone, online chat and respond to tasks
- Administrative tasks for our own training and webinars for practitioners
- Updating and adding products to our website
- Assist the marketing team where necessary
The successful applicant will:
- be a strong communicator with excellent written and spoken English and German
- be efficient, organised and able to multi-task and prioritise workload effectively
- have excellent attention to detail
- work well under pressure
- be a team player who is prepared to go that extra mile
- have good computer skills (essential)
- have a flexible attitude to enable growth and to meet the needs our customers
We are a growing international company with many avenues for career progression.
Please apply by including your CV along with a covering letter detailing your relevant skills and experience to leighpenfold@nordicgroup.eu
