Camurus is a Swedish science-led pharmaceutical company committed to improving the lives of patients with severe and chronic diseases by developing and giving access to innovative, long-acting medicines, including opioid dependence, pain, cancer and endocrine disorders. New drug products are based on our proprietary FluidCrystal® technology with the purpose to deliver improved quality of life, treatment outcomes and resource utilization. The company’s share is listed on Nasdaq Stockholm under the ticker “CAMX”.
Camurus has approximately 250 employees with the head office located in Lund, Sweden. The corporate culture is driven by our core values of innovation, collaboration, ownership, quality, and passion for realizing our patient-centric commitment. For more information, visit camurus.com.
We are growing and strengthening our IT team! We are adding a new, exciting role to our headquarters in Lund and recruiting an IT ServiceDesk Team Lead.
If you are passionate about service, have great organisational skills and strong IT support understanding, then you might be the one we are looking for.
You will have a unique opportunity to be part of our growth and enter a new role, taking the lead for the global IT user support in Camurus.
The role:
• Manage the IT ServiceDesk and ensure high-quality support.
• Develop and implement IT support policies and procedures.
• Monitor and report on IT ServiceDesk performance.
• Coordinate and coach the ServiceDesk staff.
• Collaborate with other stakeholders to resolve complex issues.
• Provide training and support to IT ServiceDesk staff.
• Provide hands-on support when needed.
Your profile:
The candidate we are looking for has proven experience from an IT ServiceDesk, probably from a similar role. You have a university degree in IT or Computer Science and a solid understanding of what makes great IT support. Your knowledge of Microsoft and HP products is strong.
You know IT support processes and best practices and will be able to contribute with your experience to further improve our user support. You thrive in a collaborative environment and have excellent interpersonal and leadership skills. Fluency in English and Swedish is required.
We offer:
This is a great time to join a highly dynamic company during a very exciting phase of growth. The position offers an international work environment and corporate culture, with the possibility for individual development and growth.
Application:
This is an immediate, full-time employment opportunity. The application process is ongoing, so apply with your cv and cover letter as soon as possible, at the latest 23 February 2025.
You apply on camurus.com/career: IT ServiceDesk Team Lead.
Please note that we do not accept applications by e-mail.
Read more about how Camurus will process your personal data here.
Welcome with your application!
