Epista Life Science is growing, and we are looking to add Change & Release Managers to our team!
About the job
More and more Life Science companies are moving their business operations to the cloud and need to adapt their ERP cloud systems to better fit their rapid growth. Many of our clients need support to stay in control in this ever-changing landscape. That is where you come in.
A Change & Release Manager’s main goal is to ensure effective system changes by establishing and facilitating a process that maximizes the number of successfully implemented IT changes. Due to industry requirements for stable and high performing production in an increasingly dynamic environment, it is critical to be able to deliver frequently while carefully authorizing necessary changes.
Authorization includes risk and impact assessment, compliance and validation, budget approvals, and change documentation. Following a change authorization, IT changes need to be planned, tested, and released to operations in a stable, validated, and controlled manner. Here, the release strategy must be coordinated with relevant stakeholders and set into one shared release plan that considers goals, timelines, and resources.
In addition to managing the change and release lifecycle, the Change & Release Manager is responsible for reporting to various levels within the organization from CTO to various business units.
About Epista
Epista Life Science (Epista) is a trusted consulting company specializing in business process and IT services for the Life Sciences industry. Since our establishment in 2009 Epista has grown remarkably, expanding our services across Denmark, Sweden, Switzerland, Germany and US. Throughout our journey, we have consistently maintained outstanding employee and customer satisfaction. In 2022, we partnered with FSN Capital Partners, reinforcing our commitment to developing a global services platform dedicated to Life Science companies. With FSN onboard, we are looking forward to exciting market expansions as well as merge & acquisition activities.
Your Qualifications
Your personality is the key to success
- Structured, dutiful, and trustworthy
- Understands the core elements of the customers’ needs
- Able to understand the value of fulfilling stakeholder requirements
- An efficient, go-to person
- Able to act as the backbone of a project and keep everyone aligned
- Has a thirst for knowledge and an eagerness to learn
- Eager to work in an international environment (most of our customers are international)
Most importantly, you must value and treasure our long-lasting relationships with our customers – as you are the key to maintaining our high customer satisfaction.
It is an advantage if you have knowledge and experience with:
- Azure DevOps & Azure infrastructure
- Presentation techniques and reporting
- Team management e.g., Scrum master or other Agile methodology
- Backlog / sprint planning
- Impact / risk assessment, time and project management, change coordination, and prioritization
- ITIL methodology
You will work closely together with our team of Life Science D365 experts, and we will teach you the specifics of pharma processes and validation requirements.
On a typical day you might...
You might be working from our office in Hørsholm/Lund/Malmø/Stockholm, the client site, at home, in a café, or wherever the task requires you to be and WIFI is within reach. You could work on:
- Preparing, organizing, and hosting Change Control Board (CCB) or release meetings: enabling agile software delivery and taking on a more strategic advisory role
- Maintaining daily communications with relevant stakeholders (e.g., clients and partners)
- Documenting the change and release plans
- Advisory on release strategy and environment setup to enable compliant procedures
- Coordination with various stakeholders from clients, partners, and Epista on prioritizing, approving and implementing changes
- Various ad hoc activities e.g., bug coordination for the release to go ahead as planned
- Collaboration with other Change & Release Managers, technical architects, validation leads, and Service Delivery Managers
Why work at Epista?
At Epista, we consistently work together to unlock each consultant’s potential to continuously improve. We pioneer new ways to stay in control of patient safety and product quality and question the status quo in everything we do.
Our unique team spirit makes a positive impact – on our team, our clients, and the Life Science industry. Here, you’re never alone. We all work together for everyone’s success. And each individual is strengthened by the knowledge of the group.
We’re proud to be Epista, for good reason. If you can check some of the above marks off and if you are open to learning what you don’t already know, then please give us a call, or upload your CV and cover letter.
Want to learn more about working at Epista? Check out our website www.epista.com
You must be eligible to work in Sweden or Denmark – and you can also be working out of one or the other country.
