ijovi is seeking a dynamic Director to drive strategic engagement with our customers and support them in creating solutions that enable them to engage with their stakeholders. If you have a strong background in Global Pharma Marketing, Medical Education with a passion for action and customer engagement, this role offers a unique opportunity to make a significant impact.
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About Ijovi
ijovi has since its foundation grown rapidly together with our partner companies in Zealth Group. We operate in the US, Europe, and Asia supporting major pharmaceuticals and biotech. As part of the Zealth Group, ijovi operates alongside Zealth (Global Market Access) and Ghintell (Center of Excellence in Bengaluru, India). ijovi focuses on strategic insights, digital communication, creative services and medical expertise.
Role Overview
As Director, you will be pivotal in building and maintaining strong client relationships. From day one, you'll engage with our established clients across the globe, helping them achieve their strategic goals. We seek someone with an entrepreneurial spirit, ready to take on new challenges and responsibilities as they arise.
You will serve as the primary link between our clients and internal teams. You should have significant experience in account management either from agency or customer side. You will be focused on delivering innovative solutions that truly benefit our clients, working alongside your team with positivity and pragmatism. You will be reporting to VP, Head of Customer Engagement.
Key Responsibilities
- Client Relationship Management: Build and nurture client relationships to ensure ijovi remains their preferred agency.
- Project Coordination: Manage and oversee client projects from planning through to the delivery of results.
- Client Satisfaction: Meet and exceed client expectations while managing tight deadlines.
- Strategic Insight: Provide strategic input on how our solutions can enhance clients’ brand strategies and broader initiatives.
- Budget Management: Ensure all projects are delivered on budget and within financial parameters.
- Informal Leadership: Run internal meetings to keep projects on track, fostering a culture of cooperation and strong teamwork including coaching of junior employees.
SUCCESS CRITERIA
- Customer Satisfaction – Strengthen client relationships and drive repeat business.
- Revenue Growth – Achieve sales targets and drive measurable business expansion.
- Market Expansion – Grow ijovi presence in Global markets.
- Strategic Alignment – Ensure global collaboration and alignment with ijovi’s long-term goals.
Qualifications & Experience
- 4+ years of experience within a global role in either a pharmaceutical/biotech or consulting company focusing on the pharmaceutical industry.
- Previous experience within cardio-metabolic health, oncology, or neuroscience is preferred.
- Advanced degree in Business Administration, Healthcare Management, or Life Sciences.
- Excellent multitasking and problem-solving skills in a fast-paced environment.
- Fluency in English.
WHY JOIN IJOVI?
- Be part of a fast-growing, innovative company that is shaping the future of pharmaceutical strategy and engagement.
- Work in an international environment with opportunities to expand ijovi’s global footprint.
- Collaborate with a highly skilled team across the Europe, India, and the U.S.
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If you think you are our new director, we’d love to hear from you! Apply now, by submitting your updated Resume. Our recruitment partner at Dedenroth, Mia Danielsen, will run first interview rounds.
Please do not hesitate to reach out to Mia Danielsen on md@dedenroth-consulting.com or +45 26 17 81 42 if you have any questions regarding the position.
