About Us:
At Knowledge Gate Group, we’re passionate about bridging the gap between the research lab and industry. We connect industry-leading life science organizations with the insights and expertise they need to drive meaningful decisions.
Role Overview:
We're looking for a proactive, relationship-driven Account Manager to help us build something new. You will be responsible for building your own pipeline from scratch, winning new business, and growing accounts over time. This role is a mix of hunting and relationship management, but it starts with hunting.
Your main focus will be building out a vertical targeting consultancy firms and private equity. That means a big part of your day-to-day will be outbound prospecting, cold calling, and getting meetings on the calendar. If you thrive in fast-paced environments, love building relationships, and get energy from creating opportunities where none existed before, we want to hear from you.
Key Responsibilities:
- Own the full sales cycle from first outreach to close, and then account growth
- Build and manage your pipeline from scratch through cold calling, outbound outreach, and consistent follow-up
- Help build out and define our consultancy and private equity vertical, including target accounts, messaging, and outreach approach
- Act as the main point of contact for clients and active opportunities, ensuring a smooth and high-quality experience
- Collaborate closely with the fulfillment team to ensure timely and successful delivery of solutions
- Identify opportunities for upselling KGG’s services and expanding our footprint within client organizations
- Develop a deep understanding of client goals and challenges to offer tailored support and strategic insights
- Track pipeline and account activity, gather feedback, and ensure retention through strong service and communication
- Prepare and deliver reports, presentations, and proposals as needed to support client success and internal alignment
What We’re Looking For:
- 3+ years of experience in sales, account management, or client success, preferably in knowledge services, professional services, or within pharma/life sciences
- A builder mindset. You like starting from zero, creating momentum, and owning your number
- Comfortable doing outbound every day, including cold calling, and staying consistent even when it takes time to break through
- Strategic thinker with a client-first mindset and a drive to grow business relationships
- Extremely organized and detail-oriented. You keep things moving, nothing slips through the cracks, and your inbox is always under control
- Highly responsive and proactive. You don’t wait to be asked, and you never leave a client waiting
- A strong communicator, both written and verbal, comfortable engaging with clients across different time zones, cultures, and seniority levels
Why Join KGG?
- Accelerated career growth. This is a high-visibility role with direct impact. You won’t be stepping into an existing playbook. You’ll help build the consultancy and private equity vertical and get real credit for the results
- A dynamic and engaging environment with a diverse international team
- Opportunity to make your mark in a fast-evolving company at the forefront of decentralized science
- Competitive compensation and performance-based incentives
- Flexible work environment and support for professional development
