Sr. Director, Commercial Operations
Company Overview
Zevra Therapeutics is a rare disease company combining science, data, and patient needs to create transformational therapies for diseases with limited or no treatment options. Our mission is to bring life-changing therapeutics to people living with rare diseases. With unique, data-driven development and commercialization strategies, the Company is overcoming complex drug development challenges to make new therapies available to the rare disease community.
This is a transformational time for Zevra with significant near-term catalysts to increase stakeholder value as we move into the full commercialization of our product for certain Urea Cycle Disorders (UCDs) and later, Niemann-Pick Disease Type C (NPC), if approved. We’re excited about our synergistic pipeline for the complementary commercialization of our products. Zevra also currently has two novel therapies in mid- and late-stage clinical development for additional rare diseases with a data readout expected in 2024 for Idiopathic Hypersomnia (IH). Zevra is forming the right mix of talent, relevant experience and product opportunities to realize our vision of helping patients with rare diseases.
Too often, patients in the rare disease space are overlooked while patients with more common diseases are provided a broader array of treatment options and hope. While other pharmaceutical companies are focused on the common “horses” in healthcare, Zevra is developing cures for the rare “zebras” of biomedical need. We involve key thought leaders, physicians, patients, care partners and advocacy groups in all of our clinical and regulatory development strategies.
We have a strong company culture and are committed to creating and maintaining an environment that values the individual, fosters creativity, and promotes success. The Company is growing and is fueled by the talent and expertise of our employees and driven by the commitment to treating patients with significant unmet medical needs.
Reporting Relationship
The Sr. Director, Commercial Operations will report directly to the Chief Commercial Officer.
Job Summary:
The Sr. Director, Commercial Operations works cross-functionally to identify and implement best practices, methodologies and processes to achieve commercial and operational excellence. This role will be responsible for the operational build, development AND MAINTENANCE of commercial systems, forecasting, policies and governance documents to support both the launch and commercialization of Zevra’s products This will include automation of weekly performance reports and insights. The role will also be responsible for sales force incentive compensation, working closely with sales leadership. Additionally, in partnership with IT, they will identify, develop and deploy enterprise functions and platform technology solutions to maximize operational effectiveness, patient level and performance data, and working closely with third party vendors such as CRM providers and data aggregators.
Duties and Job Responsibilities
Forecasting:
• Work closely with Commercial and Finance to build, analyze and communicate Commercial program budgets to ensure accurate forecasting reporting.
• Responsible for developing and reporting Olpruva daily/weekly revenue process with Finance.
• Collaborate with Finance to develop and support the monthly/quarterly revenue forecasting process.
Business Intelligence and Analytics:
• Collaborate with Commercial stakeholders to design, deliver and maintain technology solutions that align to Commercial’s business strategic direction.
• Work with cross-functional team members to identify and prioritize actionable, high-impact insights across a variety of core business areas including Sales, Medical Affairs, Marketing, Finance, Market Access, Patient Services and IT.
• Research, design, implement, and validate cutting-edge dashboards to analyze diverse sources of data to achieve targeted outcomes.
• Institute processes for data and reporting governance of ad-hoc field-based inquiries from the Executive Leadership Team and other Commercial functions.
Field Operations:
• Design, develop, implement and lead the company's customer management system (CRM) with input from Commercial, IT, Quality and Finance.
• Strategic and tactical planning for field teams including management of vehicle allowance, incentive compensation design and administration, data management, reporting, and CRM management.
• Lead data inquiry and data stewardship efforts in support of field-based teams.
Trade Relations:
• Collaborate with Manufacturing, Supply Chain, Quality, and Program Management to ensure integration of manufacturing to distribution.
• Coordinate with Market Access to achieve Commercial objectives related to Gross-to-Net calculations, Inventory Management, Chargebacks, and Product Returns.
Additional:
• Collaborate with IT to develop Zevra’s enterprise data strategy.
• Any and all other responsibilities as requested by the CCO.
Job Requirements
• A minimum of 10 years of pharmaceutical/biotech industry experience.
• Bachelor’s degree or equivalent experience in Commercial Operations, Business Intelligence, Data Management or Analytics.
Good verbal and written communication with solid organizational, time management, and project management skills.
• Experience in rare disease products desirable.
• Finally, the candidate will need to embrace our ethos and principles.
Success Factors
· Strong personal leadership skills to drive performance and support corporate objectives.
· Ability to work collaboratively and effectively with others.
· Ability to work under pressure and meet deadlines.
· Strong analytical and communication skills.
· Well organized and detail oriented.
· Creativity and resilience in problem solving.
· Relentless hands-on drive to implement and accomplish performance goals.
· Effective management of vendor partners to ensure project scope is achieved within defined budget.
· Ability to independently research, design, and implement platform technology solutions.
Compensation:
Zevra seeks an individual of exceptional ability and will offer a competitive compensation package commensurate with the candidate’s individual skills and experience. As a regular, full-time employee, you will be eligible to participate in a benefits program that Zevra offers to its employees. This will include full premium payment for medical, dental, vision insurance, Life/AD&D, STD and LTD effective as of the start of your employment if you choose to enroll; four weeks of paid time-off annualized, and paid holidays; and participation in Zevra’s 401k plan, provided that you meet the eligibility requirements of the plans and policies. The benefit package will be discussed with you in detail during your employment onboarding.
Physical Requirements:
· Prolonged periods of sitting at a desk and working on a computer.
· Must be able to lift up to 15 pounds.
