Karo Healthcare, a dynamic and growing personal-care retail company, is all about making smart choices for everyday healthcare. With a wide-ranging portfolio across seven categories including medical products, we own and sell over 80 brands in about 90 countries. Our portfolio includes such brands as E45, Pevaryl, Lamisil, Nutravita, Decubal and many others. Our core belief in empowering people to make intelligent health decisions drives our growth strategy, blending organic expansion and M&A.
Join us at Karo Healthcare on our exciting journey. We're currently looking for a Medical Information and Product Safety Working Student for our headquarter in Stockholm, Sweden.
What's in it for you?
An opportunity to make a real impact in a fast-paced, international environment. You'll gain hands-on experience in medical safety and compliance within a growing FMCG setting, working with well-known brands and dedicated colleagues who value collaboration and development. This is your chance to build your expertise, expand your network, and grow your career in a company that's all about smart choices.
What you'll be doing:
- Monitor incoming enquiries and reports on Karo's cosmetic products
- Register, manage, and close cosmetic product complaints in Karo's database, ensuring timely resolution
- Use standard answers and approved material to reply to customer questions, escalating when necessary
- Compose and refine standard replies to frequently asked questions, enhancing communication and efficiency
- Perform literature searches for Periodic Safety Update Reports (PSURs) for Karo's medical devices
- Provide back-up support by handling medical and safety enquiries and reports for medical devices and entering them into Karo's database
- Support complaint handling for other product categories such as medical devices and pharmaceuticals
- Assist the Local and Regional Patient Safety team with tasks like compliance checks for Karo's worldwide partners
Requirements
- Student of pharmacy, medicine, life sciences, or an equivalent field
- Friendly, collaborative, and team-oriented personality
- Excellent communication skills with a good command of English (Swedish is a plus)
- Strong alignment with Karo's core values
- Ability to work proactively and independently in a dynamic, fast-moving environment
Benefits
- Opportunity to create, grow, and encourage
- Apart from a competitive salary pack, there are lots of growth opportunities to meet your personal ambitions
- Flexible schedule and life work balance
- Responsibility for exciting and challenging projects that have a direct, visible impact on our customers and the industry
- Very positive work environment in a dynamic, international, and motivated team
- Start-up spirit while being a part of the large international organization with strong values
Karo Healthcare has a Diverse & Inclusive environment. We are looking for qualified candidates irrespective of gender, gender identity, sexual orientation, ethnicity, race, religion, national origin, disability or age.
